Terms and Conditions
1. Booking and Payment
- All bookings are subject to availability and confirmation.
- A non-refundable advance payment of [percentage] is required to secure your booking.
- Full payment must be made [number of days] prior to the commencement of the tour.
- Payments can be made via bank transfer, credit/debit card, or other specified methods.
2. Pricing
- Prices are subject to change without prior notice due to fluctuations in currency exchange rates, fuel costs, or other unforeseen factors.
- Quoted prices include only the items specified in the itinerary.
- Any additional expenses incurred during the tour (e.g., personal shopping, extra meals, tips) must be borne by the traveler.
3. Travel Documents
- It is the traveler’s responsibility to ensure they have valid passports, visas, and any other necessary travel documentation.
- We are not liable for any costs or cancellations arising from incomplete or incorrect travel documents.
4. Health and Safety
- Travelers are responsible for ensuring they are physically and medically fit for the tour.
- Any pre-existing medical conditions must be disclosed at the time of booking.
- We reserve the right to decline participation for travelers deemed unfit for the tour.
5. Itinerary Changes
- The company reserves the right to alter or cancel itineraries due to weather conditions, government restrictions, or other factors beyond our control.
- Alternative arrangements will be made where possible, but additional costs, if any, will be borne by the traveler.
6. Liability
- The company acts only as an agent for transportation, accommodation, and other tour-related services.
- We are not responsible for any injury, loss, damage, or delay caused by third-party service providers.
- Travelers must have comprehensive travel insurance covering medical emergencies, cancellations, and other contingencies.
7. Code of Conduct
- Travelers must adhere to local laws, cultural norms, and instructions provided by the tour leader/guide.
- Any disruptive behavior may result in removal from the tour without a refund.
8. Special Requests
- Special requests (e.g., dietary requirements, room preferences) must be communicated at the time of booking.
- While we will make every effort to accommodate such requests, they cannot be guaranteed.
Cancellation Policy
1. Cancellation by Traveler:
- Cancellation requests must be made in writing and sent via email to bhramantea@gmail.com.
- The following cancellation charges apply:
- 60 or more before departure: 25% of the total tour cost.
- 30 to 59 before departure: 50% of the total tour cost.
- 15 to 29 before departure: 75% of the total tour cost.
- Less than 14 before departure: 100% of the total tour cost (no refund).
2. Cancellation by the Company:
- If we cancel the tour due to unforeseen circumstances, you will receive a full refund or an option to reschedule the tour.
- The company is not liable for any additional expenses incurred by the traveler (e.g., visa fees, flight tickets).
3. Refunds:
- Refunds, if applicable, will be processed within 15 working days.
- Any service fees, taxes, or non-refundable deposits will not be refunded.
4. Force Majeure:
- In case of events beyond our control (e.g., natural disasters, pandemics, political unrest), refunds or rescheduling will be handled on a case-by-case basis.
Contact Us For any queries or assistance, please contact: Karuya BhramanTea Tours 5, Matrukrupa, Vrundavan Nagar, off Ashoka Marg, Nashik 422011 email: bhramantea@gmail.com Contact: +91 9284161431
